Retargeting is chess, not checkers.
So now that youre one level of sophistication beyond your already wicked-smart display ad campaigns, here are a few things to think about.
- Try dedicated creative for retargetingYoure talking to an audience who winked at you but didnt stay for dinner. If your aim is branding, it may be just fine to show them the same ol song and dance — but if youre looking to lure them back, try something new.
Theres a reason your visitor bounced in the first place, so offer them something fresh. Take this example from a well-known email marketing technology provider.
It doesnt have to be a massive incentive, but hook them with a little sugar. Test out a 10% coupon code against free shipping. Or dont offer a financial reason to return at all — just tout your sites quality and the awesome reputable publications youve been in. The rub is: try a new message.
- Test retargeting during a high traffic periodTo get a nice pool of potential second-time visitors, you need to have plenty of first-time visitors. Dont launch your first retargeting campaign during a low-traffic month.
If youre running a social media contest, or youre a retailer expecting a traffic spike during the holiday season, for example — these are good times to get the retargeting juice flowing.
Dont forget to give your pilot campaign time to build up some data and learn where your placements might perform best. Impatience is not virtue when it comes to display advertising.
- Get SpecificNobody likes a generalist.
You know what part of your website the visitor touched or which product they checked out. So make sure your message is relevant and point your ad to the right place, just as you would serve up tailored creative for a Google search. Yes, its time-consuming, but youll be rewarded with a far better conversion rate.
Igor Belogolovsky co-founded Clever Zebo to help interesting businesses get more customers online.